Wonderful AI Agents for Retail
Wonderful AI Agents for Retail
Wonderful AI Agents for Retail
Deliver personalized, human-quality support at scale across chat, voice, and email, with agents that know your customers, your catalog, and your brand.
Handle High-Volume, High-Expectation Customer Interactions
Our AI agents handle retail inquiries with speed and precision, guiding customers through shopping and post-purchase journeys while keeping every interaction personal and effortless.
Be There When Demand Surges
Retail never sleeps. Peaks and flash sales can overwhelm teams. Wonderful’s AI agents scale instantly to manage demand and deliver accurate, on-brand support.
Be There When Demand Surges
Retail never sleeps. Peaks and flash sales can overwhelm teams. Wonderful’s AI agents scale instantly to manage demand and deliver accurate, on-brand support.
Be There When Demand Surges
Retail never sleeps. Peaks and flash sales can overwhelm teams. Wonderful’s AI agents scale instantly to manage demand and deliver accurate, on-brand support.
Personalization Across Touchpoints
Modern shoppers expect to be recognized and understood. Our AI workforce uses purchase history, preferences, and tone cues to personalize every interaction.
Personalization Across Touchpoints
Modern shoppers expect to be recognized and understood. Our AI workforce uses purchase history, preferences, and tone cues to personalize every interaction.
Personalization Across Touchpoints
Modern shoppers expect to be recognized and understood. Our AI workforce uses purchase history, preferences, and tone cues to personalize every interaction.
Simplify the Shopping Journey
From browsing to checkout, Wonderful’s AI agents help customers find products, apply offers, verify stock, and complete purchases, then stay available for updates and order changes.
Simplify the Shopping Journey
From browsing to checkout, Wonderful’s AI agents help customers find products, apply offers, verify stock, and complete purchases, then stay available for updates and order changes.
Simplify the Shopping Journey
From browsing to checkout, Wonderful’s AI agents help customers find products, apply offers, verify stock, and complete purchases, then stay available for updates and order changes.
The Agent Platform Built for The Enterprise
A single platform to build, manage, and monitor AI agents
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real time tasks and hand off seamlessly to human agents when need
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real time tasks and hand off seamlessly to human agents when need
Secure Integrations
Connect agents securely to your systems and data to provide accurate answers, complete real time tasks and hand off seamlessly to human agents when need
Full Customization
Build and configure agents end to end, from brand voice and workflows to knowledge and guardrails, giving you complete control over how any aspect of how agents operate
Full Customization
Build and configure agents end to end, from brand voice and workflows to knowledge and guardrails, giving you complete control over how any aspect of how agents operate
Full Customization
Build and configure agents end to end, from brand voice and workflows to knowledge and guardrails, giving you complete control over how any aspect of how agents operate
Omni-channel Support
Run agents that deliver instant, human like assistance across voice, chat and email, tuned to the tone and context of each channel.
Omni-channel Support
Run agents that deliver instant, human like assistance across voice, chat and email, tuned to the tone and context of each channel.
Omni-channel Support
Run agents that deliver instant, human like assistance across voice, chat and email, tuned to the tone and context of each channel.
Control & Visibility
Track and monitor your agents in real time with full transparency into every interaction, while setting guardrails that ensure compliance with enterprise polici
Control & Visibility
Track and monitor your agents in real time with full transparency into every interaction, while setting guardrails that ensure compliance with enterprise polici
Control & Visibility
Track and monitor your agents in real time with full transparency into every interaction, while setting guardrails that ensure compliance with enterprise polici
Hear from enterprises trusting our teams in 20+ countries
We don’t just support your country - we obsess over getting it right, and set up full-stack local teams to make sure we do. Language, culture, context - tuned precisely to each use case and workflow.
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Hear from enterprises trusting our teams in 20+ countries
We don’t just support your country - we obsess over getting it right, and set up full-stack local teams to make sure we do. Language, culture, context - tuned precisely to each use case and workflow.
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Hear from enterprises trusting our teams in 20+ countries
We don’t just support your country - we obsess over getting it right, and set up full-stack local teams to make sure we do. Language, culture, context - tuned precisely to each use case and workflow.
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”
Marios Tempos
Deputy CEO, ELTA Hellenic Post SA
“In less than 2 months since going live with Wonderful, we’ve scaled agentic handling of customer support by nearly 4X, while maintaining an 86% success rate in production.”
Gonzalo Montoya
Senior Director, Procter & Gamble
“Wonderful's AI agents don’t just answer. They truly understand local language, culture, and context, unlocking exceptional customer service value.”
Orlando Malone
Global Head of Indirect Sourcing & Contract Manufacturing
“Wonderful agents are impressively intelligent, communicating with a natural, fluid rhythm that feels genuinely human. Even more impressive is their ability to upsell seamlessly. It’s truly exceptional performance.”