Wonderful is proud to announce the opening of its second international office in Romania — a move that reflects our commitment to delivering world-class AI agents to every market, in every language.

Romanian enterprises, especially those managing intensive customer service operations, face increasing demands: strict SLAs, complex enterprise integrations, and high call volumes across fragmented support systems (email, voice, chat). Scaling teams during growth or peak periods is challenging, and the need for multilingual capabilities is rising. To succeed, organizations require automation that is powerful, flexible, and fully compliant with GDPR, EU AI Act, DORA, SOC2 and NIS2.

Romania is uniquely positioned for AI voice adoption. As the only Eastern Romance language, it blends Latin roots with Slavic and Balkan influences, making it both distinctly Latin and uniquely regional. Wonderful’s AI agents speak fluent Romanian — mastering postposed definite articles, diacritics, and the subtle nuances of politeness and register.

We are already starting collaborations with some of Romania’s largest banks, utilities, telecom, and energy providers, aiming to benchmark our position as best in class Agentic AI Platform for Romanian language. By continuously expanding the depth and complexity of use cases, we empower enterprises to seamlessly integrate AI agents into their customer service and sales operations.