DATA PROCESSING AGREEMENT

DATA PROCESSING AGREEMENT

Updated Date: Nov 26, 2025, 12:00 AM

This Data Processing Agreement ("DPA") forms part of and is governed by the Master Service Agreement ("Agreement") by and between Wonderful and the Customer, as such terms are defined in the Agreement. All capitalized terms not defined herein shall have the meaning set forth in the Agreement.outlined in

This DPA shall be effective as of the updated date above, or the date both parties executed the Agreement, as applicable ("Effective Date"). The term of this DPA coincides with the term of the Agreement and terminates upon expiration or earlier termination of the Agreement or, if later, the date on which Wonderful ceases all Processing of Customer Data.

WHEREAS, Wonderful provides Customer with the Services as defined under the Agreement; and

WHEREAS, the Services require Wonderful to Process Customer Data, that includes Personal Data (as such terms are defined below) on Customer's behalf, subject to the terms and conditions of this DPA and applicable Data Protection Laws.

1. DEFINITIONS

1.1 "Adequate Country" is a country that received an adequacy decision from the European Commission or other applicable data protection authority.

1.2 The terms "Business", "Business Purpose", "Consumer", "Controller", "Data Subject", “Database Owner”, "Personal Data", "Personal Data Breach", "Personal Information", "Processing" (and "Process"), "Processor", "Holder", "Service Provider", "Sale", "Sell" and "Share", "Special Categories of Personal Data", "Sensitive Data" and "Supervisory Authority", shall all have the same meanings as ascribed to them under the applicable Data Protection Laws. Further, under this DPA: "Data Subject" shall also mean and refer to a "Consumer", "Personal Data" shall also mean and refer to "Personal Information" and "Special Categories of Data" or "Highly Sensitive Data" shall also mean and refer to "Sensitive Data".

1.3 "Customer Data" means Customer Data, including the Input and Output (as defined in the Agreement) containing Personal Data (or the equivalent term) Processed by Wonderful to the extent contains Personal Data, in the course of providing the Services, all as detailed in Annex I attached herein.

1.4 "Data Protection Law" means any and all applicable privacy and data protection laws and regulations (including, where applicable, EU Data Protection Law, UK Data Protection Laws, Swiss Data Protection Laws, Israeli Law and the U.S. Data Protection Laws) as may be amended or superseded from time to time.

1.5 "Deidentified Data" means information that cannot reasonably identify, relate to, describe, be capable of being associated with, be linked directly or indirectly with, or be reasonably be used to infer information about an identifiable natural person, all as defined under applicable US Data Protection Laws.

1.6 "Data Privacy Framework" or "DPF" means the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework self-certification programs (as applicable) operated by the U.S. Department of Commerce; as may be amended, superseded, or replaced.

1.7DPF Principles” means the Principles and Supplemental Principles available at:

https://www.dataprivacyframework.gov/program-articles/Participation-Requirements- Data-Privacy-Framework-(DPF)-Principles ; as may be amended, superseded or replaced.

1.8EEA” means the European Economic Area.

1.9European Data Protection Law” means, collectively, the laws and regulations of the European Union, the EEA, their member states, and the United Kingdom, applicable to the Processing of Personal Data, including (where applicable): (i) “EU Data Protection Laws”- EU General Data Protection Regulation (Regulation 2016/679) (“EU GDPR”); Regulation 2018/1725; and the e-Privacy Directive (Directive 2002/58/EC), as amended (e-Privacy Law); (ii) “UK Data Protection Laws” - the Data Protection Act 2018 (DPA 2018), as amended, and EU GDPR as incorporated into UK law as amended (“UK GDPR” and collectively with the EU GDPR shall be referred to herein as the “GDPR”); (iii) “Swiss Data Protection Laws” or “FADP” - the Swiss Federal Data Protection Act (dated June 19, 1992, as of March 1, 2019) (“FDPA”) and the Ordinance on the Federal Act on Data Protection (“FODP”); (iv) any national data protection laws made under, pursuant to, replacing or succeeding the EU GDPR or the e-Privacy Law; (v) any amendment or legislation replacing or updating any of the foregoing; and (vi) any judicial or administrative interpretation of any of the above, including any binding judicial or administrative interpretation of any of the above, or approved certification mechanisms issued by any relevant Supervisory Authority.

1.10Instructions” means the written, documented instructions provided by the Customer to Wonderful directing Wonderful to perform a specific or general action with regard to Customer Data.

1.11Israeli Data Protection Laws” means, collectedly, the: (i) Israeli Protection of Privacy Law, 5741-1981 (as amended under Amendment 13); (ii) the regulations promulgated pursuant thereto, including the Israeli Protection of Privacy (Data Security) Regulations, 5777-2017 and the Israeli Protection of Privacy (Transfer of Data to Databases Abroad) Regulations, 5761-2001; (iii) any amendments or legislation replacing or updating any of the foregoing; and (iv) any judicial or administrative interpretation of any of the above, including any binding guidance, guidelines, codes of practice, approved codes of conduct or certification mechanisms approved by the Israeli Privacy Protection Authority.

1.12Security Incident” means any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Data. Any Personal Data Breach will comprise a Security Incident.

1.13Standard Contractual Clauses” or “SCCs” means: (i) the standard contractual clauses for the transfer of Personal Data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council adopted by the European Commission Decision 2021/914 of 4 June 2021, which may be found at: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/uri=CELEX:32021D0914&from=EN and incorporated herein by reference־ (“EU SCC”); (ii) the UK “International Data Transfer Addendum to the European Commission Standard Contractual Clauses” available at: available at: https://ico.org.uk/media/for-organisations/documents/4019539/international-data-transfer-addendum.pdf and incorporated herein by reference (“UK SCC”); or (iii) the applicable standard data protection clauses issued, approved or recognized by the Swiss Federal Data Protection and Information Commissioner (“Swiss SCC”).

1.14US Data Protection Laws” means any and all applicable federal and state privacy laws and regulations applicable to the Wonderful Processing activities of Customer Data under this DPA, and any implementing regulations and amendment thereto, including without limitation the: (i) California Consumer Privacy Act (Cal. Civ. Code §§ 1798.100 - 1798.199) of 2018 including as modified by the California Privacy Rights Act as well as all regulations promulgated thereunder from time to time ('CCPA'); (ii) the Colorado Privacy Act C.R.S.A. § 6-1-1301 et seq. (SB 21-190) ('CPA'); (iii) the Connecticut Data Privacy Act, S.B. 6 (Connecticut 2022) ('CTDPA'); (iv) the Florida Digital Bill of Rights S.B 262 ('FDBR'); (v) the Montana Consumer Data Privacy Act 68th Legislature 2023, S.B. 0384 ('MTCDPA'); (vi) the Oregon Consumer Data Privacy Act ORS 646A.570-646A.589 ('OCDPA'); (vii) the Texas Data Privacy and Security Act, Tex. Bus. & Com. Code Ann. § 541.001 et seq ('TDPSA'); (viii) the Utah Consumer Privacy Act, Utah Code Ann. § 13-61-101 et seq ('UCPA'); (ix) the Washington “My Health My Data” Act, Wash. Rev. Code § 19.373.005 et seq., and Nev. Rev. Stat. § 603A, as amended by Nevada S.B. 370 (together, the “Washington and Nevada Consumer Health Data Laws”); (x) the Virginia Consumer Data Protection Act, Va. Code Ann. § 59.1-575 et seq. (SB 1392) (“VCDPA”); (xi) the Delaware Personal Data Privacy Act (“DPDPA”), effective January 1, 2025; (xii) the Iowa Consumer Data Protection Act (“ICDPA”), effective January 1, 2025; (xiii) the Indiana Consumer Data Protection Act (“INCDPA”), effective January 1, 2026; (xiv) the Tennessee Information Protection Act (“TIPA”), effective July 1, 2025; (xv) the New Hampshire Data Privacy Act (“NHDPA”), effective January 1, 2025; (xvi) the Kentucky Consumer Data Protection Act (“KCDPA”), effective January 1, 2026; and (xvii) the Maryland Online Data Privacy Act (“MODPA”), effective October 1, 2025; and (xx) Oregon Consumer Data Privacy Act (“OCPA”). All as amended or superseded from time to time and including any implementing regulations and amendments thereto. All as amended or superseded from time to time and including any implementing regulations and amendments thereto.

2. ROLES AND DETAILS OF PROCESSING

2.1 The parties agree and acknowledge that under the performance of their obligations set forth in the Agreement, and with respect to the Processing of Customer Data, Wonderful is acting as a Data Processor (or Sub-processor, as applicable) and Customer is acting as a Data Controller (or Processor, as applicable). Notwithstanding the above, Wonderful is the owner and Data Controller of the Usage Data (as defined in the Agreement) and certain Customer Account information, such as contact information, transactions and other commercial information which is used to manage the customer relationship, provide support, repair bugs, facilitate security, optimize the user experience, provide maintenance and carry out core business functions such as accounting, billing, and filing taxes.

2.2 The Customer shall be exclusively responsible to ensure its Instructions are compliant with applicable Data Protection Laws and enable a lawful Processing of Customer Data, including by obtaining any required consent and providing any required disclosures under applicable Data Protection Laws. Wonderful shall act on such Instructions as provided by the Customer.

2.3 The subject matter and duration of the Processing carried out by Wonderful on behalf of the Customer, the nature and purpose of the Processing, the type of Personal Data and categories of Data Subjects are described in Annex I attached hereto.

2.4 The Customer acknowledges and agrees that, as part of the Processing, the Customer Data will be processed using Artificial Intelligence features and technologies, as described in the Agreement and provided by Wonderful.ai.



3. PROCESSING OF PERSONAL DATA

3.1 Wonderful represents and warrants that it shall Process Customer Data, on behalf of the Customer, solely for the purpose of providing the Services, all in accordance with Customer's Instructions. Notwithstanding the above, in the event Wonderful is required under applicable laws, including Data Protection Law, to Process Customer Data other than as instructed by Customer, it shall make its best efforts to inform the Customer of such requirement prior to Processing such Customer Data, unless prohibited under applicable law.

3.2 Wonderful shall inform Customer without undue delay in the event that, according to Wonderful.ai's reasonable discretion, any of Customer's Instructions infringes applicable laws, and Wonderful shall have the right to immediately cease and suspend any such Processing activity related to the infringing Instruction.

3.3 Wonderful shall provide reasonable cooperation and assistance to the Customer in ensuring compliance with its obligation to carry out data protection impact assessments and prior consultations with Supervisory Authorities or other competent data privacy authorities to the extent required under applicable Data Protection Laws, provided that, Wonderful shall only be required to assist as for information which is reasonably available to Wonderful and Customer does not have reasonable access to such information.

3.4 Wonderful shall ensure: (i) the reliability of its staff and any other person acting under its supervision who may access or Process Customer Data; and (ii) that the staff or any other person authorized to Process the Customer Data has committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.


4. DATA SUBJECTS RIGHTS AND REQUESTS

4.1 It is agreed that where Wonderful receives a data subject request or a request from a regulator or authority in respect to Customer Data, where applicable, Wonderful will notify the Customer of such request promptly and direct the Data Subject or the applicable authority to the Customer in order to enable the Customer to respond directly to the Data Subject's or the applicable authority's request, unless otherwise required under applicable laws or prohibited.

4.2 Wonderful will reasonably cooperate and assist Customer in responding to such request, provided that the Customer cannot reasonably fulfill such obligations independently with help of available in the documentation, the website or any other self-service feature provided by Wonderful.ai.

5. SUB-PROCESSING

5.1 The Customer acknowledges that Wonderful may transfer Customer Data to and otherwise interact with third party data Processors ("Sub-Processor"). The Customer hereby authorizes Wonderful to engage and appoint such Sub-Processors as listed in the following Sub-processors list: https://trust.wonderful.ai/subprocessors, as well as permits each Sub-Processor to appoint a Sub-Processor on its behalf. Wonderful may continue to use those Sub-Processors already engaged by it or to engage an additional or replace an existing Sub-Processors to Process Customer Data, subject to the provision of a thirty (30) days prior notice of its intention to do so to the Customer (via email correspondence or through Customer Account). In case the Customer has not objected to the adding or replacing of a Sub-Processor within such notice period, such Sub-Processor shall be deemed approved by the Customer. In the event the Customer objects to the adding or replacing of a Sub-Processor, within such notice period, Wonderful may, under Wonderful.ai's sole discretion, suggest the engagement of a different Sub-Processor for the same course of services, or otherwise terminate the Agreement where the Services cannot be reasonably provided under such circumstances, without liability to Customer.

5.2 Wonderful shall, where it engages any Sub-Processor, impose, through a legally binding contract between Wonderful and the Sub-Processor, data protection obligations that are no less onerous than, and provide at least the same level of protection as, those set out in this DPA. Wonderful shall ensure that such contract will require the Sub-Processor to provide sufficient guarantees to implement appropriate technical and organizational measures in such a manner that the Processing will meet the requirements of Data Protection Laws.

5.3 Wonderful shall remain responsible to the Customer for the performance of the SubProcessor's obligations in accordance with this DPA.

6. TECHNICAL AND ORGANIZATIONAL MEASURES

6.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context, and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, and without prejudice to any other security standards agreed upon by the parties, Wonderful hereby confirms that it has implemented and will maintain appropriate physical, technical and organizational measures to protect the Customer Data as required under Data Protection Laws to ensure lawful Processing of Customer Data and safeguard Customer Data from unauthorized, unlawful or accidental processing, access, disclosure, loss, alteration or destruction.

6.2 The parties acknowledge that security requirements are constantly changing, and that effective security requires frequent evaluation and regular improvement of outdated security measures. The security measures implemented and maintained by Wonderful are further detailed in Wonderful trust center: https://trust.wonderful.ai/ and in Annex II.

7. SECURITY INCIDENT

7.1 Wonderful will notify the Customer without undue delay (and no later than 48 hours) upon becoming aware of any Security Incident concerning Customer Data and will take necessary steps to remediate, minimize any effects of and investigate any Security Incident and to identify its cause. Upon Customer's request, Wonderful will reasonably co-operate with the Customer and provide the Customer with such assistance and information as it may reasonably require in connection with the containment, investigation, or mitigation of the Security Incident.

7.2 Wonderful will notify the Customer in writing and will keep the Customer informed of any material developments in connection with the Security Incident. Wonderful.ai's notification or compliance with its obligations under this Section shall not be construed as an acknowledgment by Wonderful of any fault or liability with respect to the Security Incident.

8. AUDIT RIGHTS

8.1 Wonderful shall maintain accurate written records of any and all the Processing activities carried out under this DPA and shall make such records available to the Customer upon 30-day prior written request, and not more than once per twelve (12) months during the Term of the Agreement. Such records provided shall be considered Wonderful.ai's Confidential Information and shall be subject to confidentiality obligations.

8.2 In the event the records and documentation provided subject to Section 8.1 above are 8.2. In the event the records and documentation provided subject to Section 8.1 above are reasonably determined as not sufficient for the purpose of demonstrating compliance, Customer may audit Wonderful compliance with this DPA and Data Protection Laws by requesting a certificate issued for security verification reflecting the outcome of an audit conducted by a third party auditor (e.g.,ISO27001 certificate) or a comparable certification or other security certification of an audit conducted by a third-party auditor, within twelve (12) months as of the date of Customer's request.

8.3 Alternatively, in the event the records and documentation provided subject to Section 8.1 and 8.2 above are not sufficient for the purpose of demonstrating compliance, Wonderful shall make available, solely upon prior reasonable written notice and no more than once per calendar year, to a reputable auditor nominated by the Customer, information necessary to reasonably demonstrate compliance with this DPA and Data Protection Laws, and shall allow for audits, including inspections, by such reputable auditor solely in relation to the Processing of the Customer Data ("Audit") in accordance with the terms and conditions hereunder. The auditor shall be subject to standard confidentiality obligations (including third parties). Wonderful may object to an auditor appointed by the Customer in the event Wonderful reasonably believes the auditor is not suitably qualified or is a competitor of Wonderful.ai. Customer shall bear all expenses related to the Audit and shall (and ensure that each of its auditors shall) over the course of such Audit, avoid causing any damage, injury, or disruption to Wonderful.ai's premises, equipment, personnel and business while its personnel are on those premises in the course of such Audit.

8.4 Nothing in this DPA will require Wonderful to either disclose to Customer or its third-party auditor, or to allow Customer or its third-party auditor to access: (i) data related to other customers or partners; (ii) Wonderful.ai's internal accounting or financial information; (iii) any trade secret of Wonderful or its Affiliates; (iv) any information that, in Wonderful.ai's reasonable opinion, could compromise the security of any Wonderful.ai's systems or cause any breach of its obligations under applicable law or its security or privacy obligations to any third party; or (v) any information that Customer or its third-party auditor seeks to access for any reason other than the good faith fulfillment of Customer's obligations under the Data Protection Laws.

8.5 Without derogating from the generality of the aforesaid, subject to Customer request, Wonderful will provide the Customer with a report on the fulfillment of its obligations under the Data Protection Laws and this DPA, and at least annually.


9. CROSS BORDER PERSONAL DATA TRANSFERS (APPLICABLE SOLELY TO THE EXTENT THE CUSTOMER IS ESTABLISHED OUTSIDE THE EEA AND PROCESS’ PERSONAL DATA ON EEA DATA SUBJECTS)

9.1 Wonderful shall ensure any recipients of Customer Data, including recipients of onward transfers are recognized as Adequate Country or certified under the DPF. Further, where European Data Protection Laws apply Wonderful will not transfer Customer Data originating from the EEA, UK or Switzerland, unless it takes all such measures as are necessary to ensure the transfer is in compliance with European Data Protection Laws. Such measures may include (without limitation): (i) transferring such Customer Data to a recipient that is covered by a suitable framework or other legally adequate transfer mechanism recognized by the relevant authorities or courts as providing an adequate level of protection for Personal Data, including to an Adequate Country or data privacy and transfer frameworks; (ii) to a recipient that has achieved binding corporate rules authorization in accordance with applicable Data Protection Law; or (iii) to a recipient that has executed the Standard Contractual Clauses.

9.2 When Customer and Wonderful rely on the SCC to facilitate a transfer to a third country the following shall apply:

a) For Transfer of Customer Data from the EEA the EU SCC shall apply and completed as follows: (1) Module II (Controller to Processors) will apply; (2) In Clause 7 the optional docking clause will not apply; (3) In Clause 9, option 2 (general written authorization) shall apply for the Sub-Processors listed in the Sub-Processors list and the method for appointing Sub-Processor shall be as set forth in the Sub-Processing Section of the DPA; (4) In Clause 11, the optional language will not apply, and Data Subjects shall not be able to lodge a complaint with an independent dispute resolution body; (5) In Clause 17, option 1 shall apply, and the EU SCC shall be governed by the law of the Republic of Ireland; (6) In Clause 18(b) the parties choose the competent courts of the Republic of Ireland, as their choice of forum and jurisdiction; (7) Annex I(A) of the EU SCC is completed as follows: Customer is the Data Exporter, Wonderful is the Data Importer, the parties' contact details Agreement Effective Date; Annex I(B) of the EU SCC is completed as set out in Annex I of this DPA; Annex I(C) of the EU SCC shall identify the competent supervisory authority/ies as the supervisory authority Republic of Ireland; (8) Annex II of the EU SCC is deemed completed with the information set out in wonderful’s trust center; (9) Annex III of the EU SCC shall be completed with the list of Sub-Processors.

b) For transfer of Customer Data from the UK, the UK SCC shall apply and completed as follows: (1) Table 1 shall be completed as set forth in section (a)(7) above; (2) Table 2 shall be completed as set forth in Section (a)(1) - (a)(4) above; (3) Tables 3 shall be completed as follows: Annex 1A shall be completed with relevant information as set out in Section (a)(7) above; Annex 1B shall be completed with relevant information as set out in Annex I of this DPA; Annex II shall be completed with relevant information as set out in the trust center; Annex III shall be completed with the list of sub-processors; (4) Table 4 shall be completed with the “neither party” option; and (5) Any conflict between the terms of the EU SCC and the UK SCC will be resolved in accordance with Section 10 and Section 11 of the UK SCC.

c) For transfer of Customer Data from Switzerland, the Swiss SCC shall apply in with following modifications (i) references to “Regulation (EU) 2016/679” will be interpreted as references to the Swiss DPA; (ii) references to “EU”, “Union” and “Member State law” will be interpreted as references to Swiss law; and (iii) references to the “competent supervisory authority” and “competent courts” will be replaced with the “the Swiss Federal Data Protection and Information Commissioner” and the “relevant courts in Switzerland”.

10. TERM, TERMINATION AND CONFLICT

10.1 This DPA shall be effective as of the Effective Date and shall remain in force until the Agreement terminates or as long as Wonderful Processes Customer Data.

10.2 Following the termination or expiration of this DPA, Wonderful shall, upon Customer's written request, delete all Customer Data Processed on behalf of the Customer and certify to the Customer that it has done so, or, return all Customer Data to the Customer and delete existing copies, unless applicable law or regulatory requirements requires that Wonderful continue to store Customer Data. Until the Customer Data is deleted or returned, the parties shall continue to ensure compliance with this DPA. Customer's choice shall be provided in writing to Wonderful.ai, following effect of termination.

10.3 In the event of a conflict between the terms and conditions of this DPA and the Agreement, this DPA shall prevail. For the avoidance of doubt, in the event Standard Contractual Clauses have been executed between the parties, the terms of the Standard Contractual Clauses shall prevail over those of this DPA. Except as set forth herein, all of the terms and conditions of the Agreement shall remain in full force and effect as between Customer and Wonderful.ai.



ANNEX I

DETAILS OF PROCESSING

This Annex I includes certain details of the Processing of Personal Data as required under the Data Protection Laws.

Categories of Data Subjects:

The Customer, Authorized User or End Users.

Categories of Personal Data or Special Categories of Personal Data:

Any category of Customer Data, End User Personal Data, Authorized Users, Input, Output or Training Data (all terms as defined in the Agreement) including behavior insights, satisfaction, engagement, and communication with the End User.

Nature of the processing:

Collection, storage, organization, communication, transfer, host and other types of Processing for the purpose of providing the Services as set out in the Agreement by Wonderful.ai.

Purpose(s) of Processing:

To provide the Services, improve and enhance the Service for Customer.

Retention Period:

For as long as is it necessary to provide the Services improve and enhance the Service for Customer and upon termination or expiration of the Agreement Wonderful will delete or destroy any Personal Data as requested by the Customer unless otherwise required by law.

Process Frequency:

Continuous basis.


ANNEX III

SUP-PROCESSORS

https://trust.wonderful.ai/