Description
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview
Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions.
Act as hands-on engineering lead- shipping code, building integrations, and setting high quality standards.fi
Build and lead a high-performing technical team across engineering, integration, and pre-sales.
Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
Gather customer feedback, localize the product, and represent regional needs to the global Product team.
Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
Bachelor’s degree (or higher) in Computer Science or a related STEM field.
Native Arabic language and professional English skills (written and spoken).
Strong hands-on skills with APIs, backend logic, and system integrations.
Solid programming skills; experience with TypeScript is a strong advantage.
Experience in technical, customer-facing roles (integrations, solutions engineering, etc.) is a strong plus.
Familiarity with monitoring, dashboarding, or analytics tools (e.g., Datadog) is an advantage.
Problem-solving mindset, attention to detail, and passion for AI.
Prior experience with conversational AI or large language models – advantage.